Shipping & Delivery

At POSH PASH™, we aim to process and deliver every order safely and efficiently.

SHIPPING LOCATION

We currently ship orders within India.

International shipping is not currently available.

ORDER PROCESSING

Orders are generally processed within 1–2 business days after successful order placement and payment confirmation.

Orders placed on Sundays or public holidays may be processed on the next business day.

During sales, promotions, holidays, or periods of unusually high order volume, processing may take additional time.

DELIVERY TIME

Once dispatched, orders are generally delivered within 3–7 business days, depending on the delivery location and courier service.

Delivery timelines are estimates and are not guaranteed. Delays may occur due to weather, courier operations, public holidays, remote locations, incorrect address details, or circumstances beyond our reasonable control.

SHIPPING CHARGES

Prepaid Orders: Free shipping.

Cash on Delivery (COD) Orders: A COD handling fee of ₹49 may apply to COD orders.

The applicable shipping or COD charges, if any, will be displayed at checkout before the order is placed.

CASH ON DELIVERY (COD)

For COD orders, POSH PASH™ may contact the customer to verify the order and delivery details before dispatch.

We reserve the right to cancel or decline a COD order where the order cannot be reasonably verified or where there are reasonable concerns regarding fraudulent, incomplete, or repeatedly refused orders.

Customers are requested to provide accurate contact and delivery information and remain available to receive their order.

If a customer repeatedly refuses or fails to accept COD deliveries, POSH PASH™ may restrict or disable COD availability for future orders associated with the customer.

DELIVERY ADDRESS

Customers are responsible for providing a complete and accurate delivery address, including the recipient's name, mobile number, house/building number, street/locality, city, state, and PIN code.

POSH PASH™ is not responsible for delivery issues caused by incorrect or incomplete information provided by the customer.

FAILED DELIVERY / RTO

If an order cannot be delivered because the customer is unavailable, refuses delivery, provides an incorrect address or contact number, or otherwise fails to accept the shipment, the order may be returned to POSH PASH™ by the courier.

Repeated failed deliveries or refusal of COD orders may affect the availability of COD for future orders.

Any applicable resolution for an undelivered or returned order will be handled in accordance with the applicable order terms, our policies, and applicable law.

DAMAGED PACKAGE

If the package appears visibly damaged at the time of delivery, customers are encouraged to take photographs or video of the package before opening it and contact POSH PASH™ as soon as possible.

For damaged, defective, or incorrect products, please refer to our Return & Refund Policy.